Snapcycle Reviews

Snapcycle.com is renowned for its range of electric bikes (E-bikes), particularly the fat tire models designed for various terrains and rider preferences. Among the most popular products are the Snapcycle R1 Pro E-Bike and the Snapcycle R1 Pro Step Thru E-Bike, both priced at $1,999.00. The Snapcycle Stinger E-Bike stands out as an affordable option at $899.00, while the Snapcycle Infinity E-Bike and Snapcycle Eagle E-Bike offer mid-range pricing with discounts up to $200.00 and $500.00 respectively. Accessories such as the Aluminum Phone Holder and Rainproof Bicycle Pouch complement the E-bikes, enhancing the riding experience. Snapcycle also promotes eco-friendly transportation through its products, aiming to redefine cycling as a lifestyle choice beyond just a mode of transportation or fitness regimen.

To contact Snapcycle.com customer support, customers can reach out via email at support@snapcycle.com or by phone at +1 (415)888 9135. Additionally, for technical issues with Snapcycle e-bikes, a free virtual troubleshooting session can be scheduled with the technical team. The customer service team is committed to providing assistance and addressing any inquiries or concerns.

The Snapcycle R1 Pro E-Bike is equipped with a 750W brushless geared hub motor that peaks at 1200W, providing ample power for various terrains. It features a 48V 20Ah Samsung lithium battery, offering a range of 30-60 miles per charge. The bike is classified as Class 2, configurable to Class 3, and has a total payload capacity of 330 lbs. Designed for rider heights between 5'6”-6'7”, it includes a torque sensor for instant start capabilities, ensuring a smooth ride. The integrated handlebar comes with an LCD for real-time data, and the adaptive lighting system enhances visibility. The bike's hydraulic disc brakes ensure effective stopping power, and it supports a smart control app with Bluetooth for keyless unlocking and performance monitoring. The charging time is approximately 6-7 hours, and the bike's weight is 80.7 lbs. Speed is limited to 20 mph but can reach up to 28 mph with pedal assist.

Snapcycle's return policy allows for returns within 14 days of receiving an item. To be eligible, products must be in the same condition as received, with original packaging and tags, and a receipt or proof of purchase is required. For defective products, Snapcycle provides a return shipping label, while for returns due to customer remorse, the customer is responsible for the return shipping costs. Refunds are issued to the original payment method after inspection and approval of the returned item. The refund process may take 2-4 weeks. For cancellations, customers can contact Snapcycle via email or phone before the order is shipped. Items on sale and gift cards are non-refundable. Snapcycle also offers free economy shipping within the continental US, with orders typically shipped via FedEx or UPS. Expedited shipping is available for an additional charge.

Snapcycle has a 14-day return policy, which means customers have 14 days after receiving their item to request a return. All items that are on sale are non-refundable. This includes items with free shipping. To be eligible for a return, the item must be in the same condition that it was received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also needed. To start a return, customers can contact Snapcycle at support@snapcycle.com. If the return is accepted, Snapcycle will send a return shipping label, as well as instructions on how and where to send the package. Items sent back without first requesting a return will not be accepted.

For shipping, Snapcycle currently only ships to locations within the United States (Except Hawaii, Alaska, and Puerto Rico). They offer free economy shipping to the continental US, ONLY. Charges apply on all expedited shipping. All orders are shipped via FedEx or UPS. The handling time is 1-2 days (MONDAY - FRIDAY) and the transit time is 2-7 days (MONDAY - FRIDAY). If all the items in the order are in stock, the order will typically ship within a week. A shipping confirmation email will be sent to the email address keyed in on the checkout page once the order has shipped. Please allow 2 to 7 business days for the shipment to arrive at the address. All delivery dates provided by Snapcycle are estimates, and the actual delivery date may vary. Customers can track their order by logging in via www.snapcycle.com. For more shipping related enquiries, customers can send an email to support@snapcycle.com. Snapcycle will get back to them within 24 hours.

Snapcycle is a company that was founded in California in 2020 by a team of young and fun-loving e-bike enthusiasts. They incorporate the latest technology into their ebikes, offer great functionality to their customers, and most importantly, keep their ebikes at an accessible price point for everyone. They have a variety of models available, including the Snapcycle R1, which is a powerful climber with a 750W motor that can achieve a reputed peak output of 1200 watts. The R1 can carry a total payload of up to 275lb and is designed to fit riders from 5’3” to 6’4” in height. The R1’s 672 Wh battery charges in 5 hours. The bike can handle bumpy dirt roads but not real mountain bike trails. The company is passionate about redefining the perception of cycling, elevating it beyond a mere mode of transportation or fitness regimen. For them, it's a lifestyle choice—a way to explore, discover, and immerse oneself in the world around us. Snapcycle is designed to deliver true value to each of their customers through innovation and cutting-edge technology in the E-bike industry. They also offer a payment plan where customers can pay at their own pace, with 0% APR over 24 months.

The Snapcycle Stinger E-Bike is a step-thru electric bike that offers riders a balance between brute force and efficiency. It comes with a 500W Brushless Geared Hub Motor, which is below the typical 750 watt motors most fat-tire e-bikes come with. The motor can provide sustained power of 500W and peak power of 750W, offering 57Nm of torque to help conquer rugged terrains easily.

The bike is powered by a 48V 12.8Ah EVE Lithium Battery made of premium Samsung INR21700-50E cells, renowned for their long lifespans and excellent performance. The battery management system complies with EN ISO 13849-1:2015 standards and comes with temperature protection features to enhance its durability and safety. With each charge, you can enjoy up to 45 miles of range on pedal-assist mode, and up to 30 miles on pure electric power mode.

The Half Twist Throttle prevents accidental activation, protecting riders from accidental injuries. The bike is equipped with *3"Fat Tire CHAOYANG 26"3.0" Fat Tires that provide excellent grip and traction on all terrains, ensuring a smooth and safe riding experience. The bike also features a Quick & Smart 48V 3 Amp Charger that fully charges the battery in less than 5 hours, keeping up with the rapid pace of commuting demands.

The Mechanical 180mm Disc Brake system comes with low-noise resin pads, and 180mm front and rear disc rotors. It also has automatic caliper centering features and can provide smooth and effective braking even in the harshest conditions. The bike also features a Front Suspension Fork with 80mm of travel, preload adjustment, and lockout, dampening the roughness of the terrain for a smoother ride. The bike is equipped with high-quality Shimano gears and derailleurs to maintain a comfortable pedaling speed, regardless of road conditions.

The Snapcycle Stinger E-Bike is undoubtedly a great choice for newcomers to cycling or ebikes, with its lightweight and stylish appearance, coupled with superior performance, providing a comfortable riding experience.